Privacy Policy
Last Updated: Dec 30, 2025
PortalForce Pty Ltd (“PortalForce”, “we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a transparent and responsible way.
This Privacy Policy explains how we collect, use, disclose, and store personal information when you interact with our website or engage with us.
1. What Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Company name
Job title
Contact details
Information submitted through contact forms, assessments, or enquiries
We may also collect limited technical information automatically, such as:
IP address
Browser type
Device information
Pages visited on our website
This information is used for analytics, security, and site performance purposes.
2. How We Collect Information
We collect information when you:
Submit a form or assessment on our website
Contact us via the website
Interact with us during enquiries or early discussions
We do not collect sensitive personal information unless explicitly required and agreed.
3. How We Use Your Information
We use personal information to:
Respond to enquiries and requests
Assess suitability and next steps for potential engagements
Communicate with you about our services
Improve our website and content
Meet legal or regulatory obligations
We do not sell or rent personal information to third parties.
4. Assessments and Consultations
Any assessments or consultations offered through our website are intended to understand requirements and confirm fit only.
Information provided through these processes is used solely for evaluation, communication, and potential engagement discussions.
5. Disclosure of Information
We may disclose personal information:
To trusted service providers who assist us in operating our website or communications (e.g. form processing, analytics, email services)
Where required by law or regulatory authorities
All third-party service providers are required to handle information securely and in accordance with applicable privacy laws.
6. Data Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Personal information is stored using reputable third-party platforms with appropriate security measures in place.
While we take security seriously, no method of transmission or storage is completely secure.
7. International Data Transfers
Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate data protection measures are in place.
8. Cookies and Analytics
Our website may use cookies and analytics tools to:
Understand how visitors use the site
Improve performance and user experience
You can control cookies through your browser settings
9. Access and Correction
You may request access to personal information we hold about you, or request corrections if information is inaccurate or out of date.
Requests can be made using the contact details below.
10. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page and are effective from the date shown above.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact: PortalForce Pty Ltd